okpey takes your privacy seriously. This Policy explains exactly what personal data we collect, why we collect it, how we protect it, who we share it with, and what rights you have as a data subject under Philippine law.
These highlights summarise okpey's core privacy commitments. The full policy below governs your rights and our obligations in detail.
okpey does not sell, rent, or trade your personal information to third parties for commercial purposes — ever. Your data is used solely to operate your account, process transactions, verify your identity, and comply with PAGCOR and Philippine legal obligations.
okpey processes all personal data in compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its Implementing Rules and Regulations. You have the right to access, correct, erase, and restrict processing of your personal data held by okpey.
All data transmission between your device and the okpey platform is protected by SSL/TLS encryption. Your password is stored as a salted cryptographic hash — never in readable plaintext. Financial data shared with payment processors is transmitted over encrypted channels and subject to PCI-DSS standards.
As an okpey member, you have the right to request a copy of the personal data okpey holds about you, to correct any inaccurate information, and to request deletion of your data subject to our legal retention obligations. Submit a data subject request to [email protected] at any time.
okpey sends promotional communications only to members who have opted in during registration or subsequently through account settings. You can opt out of all marketing communications at any time by updating your preferences in your account settings or by contacting support. Opt-outs take effect within 48 hours.
okpey retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR's record-keeping obligations. Transaction records are retained for a minimum of five years per AML compliance requirements. Inactive account data is reviewed and managed in accordance with our data retention schedule.
This Privacy Policy ("Policy") describes how okpey ("okpey", "we", "us", "our") collects, uses, stores, discloses, and otherwise processes the personal information of individuals ("you", "Member", "User") who visit or use the okpey online casino platform accessible at okpey.vip and any related services, features, or content operated by okpey.
This Policy applies to all personal data collected by okpey through the platform, whether submitted by you during registration, generated by your use of the platform, or obtained from third parties in connection with identity verification, payment processing, or regulatory compliance.
By creating an okpey account, accessing the platform, or submitting any personal information to okpey, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside the okpey Terms & Conditions, which govern the overall agreement between you and okpey.
For the purposes of the Philippine Data Privacy Act of 2012, okpey is the personal information controller in respect of the personal data processed under this Policy. okpey determines the purposes and means of processing your personal data in connection with the operation of its online gaming platform.
Where okpey engages third-party service providers (such as payment processors, KYC verification providers, or cloud infrastructure vendors) to process personal data on its behalf, those providers act as personal information processors and are bound by contractual data processing agreements that require them to process your data only on okpey's instructions and to maintain appropriate security standards.
For all privacy-related enquiries, requests, and complaints, you may contact okpey's designated Data Protection Officer at: [email protected] with the subject line "Data Privacy Request".
When you create an okpey account, we collect the information you provide during the registration process, including:
To comply with PAGCOR's Know Your Customer (KYC) requirements and the Philippine Anti-Money Laundering Act (RA 9160), we collect identity verification documents prior to processing your first withdrawal. This includes:
We collect and retain records of all financial transactions conducted through your okpey account, including:
okpey does not store full card numbers or CVV codes. Payment card data, where applicable, is handled exclusively by certified third-party payment processors under PCI-DSS standards.
When you access the okpey platform, we automatically collect technical information about your device and usage patterns, including:
This technical data is used to maintain platform security, detect suspicious login activity, improve platform performance, and fulfil our regulatory record-keeping obligations.
When you contact okpey through live chat, email, or any other support channel, we retain records of those communications — including your messages, our responses, and any attachments — for quality assurance, dispute resolution, and regulatory compliance purposes.
okpey uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, okpey processes your personal data on the following legal bases:
okpey uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device by your browser that enable certain platform functions and allow okpey to recognise returning visitors.
You can control cookie settings through your browser's privacy settings. Most modern browsers allow you to view, delete, and block cookies. Blocking essential cookies will impair your ability to use the okpey platform — including the ability to log in and maintain a session. Blocking non-essential cookies will not affect your ability to access or use the platform's core gaming features.
okpey does not sell your personal data. We share your personal information only in the following limited circumstances:
okpey engages third-party service providers who process personal data on our behalf to support platform operations. These include:
All third-party processors are bound by contractual obligations to process your data only on okpey's documented instructions and to maintain appropriate technical and organisational security measures.
okpey may disclose your personal data to regulatory authorities, law enforcement agencies, and courts where required to do so by Philippine law or by a valid legal process, including:
In the event of a merger, acquisition, sale of assets, or reorganisation affecting okpey's operations, your personal data may be transferred to a successor entity as part of that transaction, subject to the incoming entity maintaining equivalent privacy protections and notifying you as required by the Data Privacy Act.
okpey's primary operations and data infrastructure are based in a jurisdiction that supports the online gaming industry under PAGCOR's licensing framework. Some of okpey's third-party service providers — including cloud infrastructure, KYC verification, and certain payment technology partners — may process data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, okpey ensures that such transfers are conducted in accordance with the Data Privacy Act of 2012, including by implementing Standard Contractual Clauses (SCCs) or equivalent data transfer mechanisms, and by ensuring that the recipient jurisdiction provides an adequate level of data protection comparable to Philippine standards.
okpey does not transfer your personal data to jurisdictions with materially inferior data protection standards without implementing appropriate contractual safeguards.
okpey implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While okpey takes all reasonable steps to protect your personal data, no internet transmission or digital storage system is completely impenetrable. In the event of a personal data breach that is likely to result in serious harm to any member, okpey will notify affected members and the National Privacy Commission within 72 hours of discovering the breach, as required by the Data Privacy Act of 2012.
okpey retains personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable Philippine law. The following general retention periods apply:
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with okpey's data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you — as an okpey member and data subject — have the following rights in relation to your personal data held by okpey:
Request a copy of the personal data okpey holds about you, including the purposes for which it is processed and the categories of data involved.
Request correction of any inaccurate or incomplete personal data okpey holds about you, including your registered name, contact details, or date of birth.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests.
Request that okpey restricts processing of your data in certain circumstances — for example, while the accuracy of your data is being verified or a complaint is under review.
Request a copy of the personal data you provided to okpey in a structured, commonly used, machine-readable format, where technically feasible.
Where okpey processes your data based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe okpey has not handled your personal data in accordance with the Data Privacy Act.
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Subject Rights Request" and include your registered mobile number or email address and a brief description of your request. okpey will acknowledge your request within 5 business days and respond substantively within 30 days, or notify you if additional time is required.
The okpey platform is a real-money gambling service that is strictly prohibited for persons under 21 years of age, as required by PAGCOR regulations. okpey does not knowingly collect personal data from any person under the age of 21.
Where okpey discovers or is notified that personal data has been collected from a person under 21 — whether through a falsified date of birth during registration or any other means — okpey will immediately close the relevant account, delete all associated personal data not required to be retained for legal or regulatory compliance purposes, and forfeit any balance in the account in accordance with the Terms & Conditions.
If you are a parent or guardian and believe your child under 21 has created an okpey account, please contact okpey support immediately at [email protected].
okpey sends marketing communications — including bonus offers, promotional notifications, game recommendations, and platform updates — only to members who have given their explicit consent to receive such communications during registration or through subsequent account settings.
Marketing communications are sent via the following channels where you have opted in: SMS to your registered Philippine mobile number; email to your registered email address; and in-platform notifications within your account dashboard.
You may opt out of marketing communications at any time by:
Opt-out requests will take effect within 48 hours. Note that opting out of marketing communications does not affect transactional communications related to your account — such as deposit confirmations, withdrawal notifications, and security alerts — which are essential to account operation and cannot be disabled.
Members who have self-excluded through okpey's responsible gaming tools will be automatically removed from all marketing communications and will not receive any promotional material for the duration of their self-exclusion period.
The okpey platform may contain references to or integrations with third-party services — such as game software provided by JILI Games, PG Soft, Pragmatic Play, or other certified game developers — whose own privacy practices govern any data they process independently of okpey.
okpey's Privacy Policy does not extend to third-party websites, applications, or services that you may access through links or integrations on the okpey platform. okpey is not responsible for the privacy practices or content of any third-party services. You are encouraged to review the privacy policies of any third-party services you interact with.
Game software providers operating within the okpey platform as embedded content are contractually required to process only the data necessary for game functionality and are prohibited from using okpey member data for any purpose outside of providing their game services.
okpey may update this Privacy Policy from time to time to reflect changes in our data processing practices, operational requirements, or applicable Philippine law — including any updates to the Data Privacy Act, National Privacy Commission issuances, or PAGCOR regulations.
Where material changes are made to this Policy — meaning changes that significantly affect your rights, the types of data we collect, or the purposes for which we use your data — okpey will notify registered members via email or in-platform notification at least fourteen (14) days prior to the updated Policy taking effect.
Your continued use of the okpey platform following the effective date of any updated Policy constitutes your acceptance of the changes. The date at the top of this page reflects the date on which this Policy was last reviewed and updated. Previous versions of this Policy are available upon request by contacting [email protected].
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a privacy complaint about okpey's handling of your personal data, please contact us through the following channels:
Live Chat: Available 24/7 via the support chat on any page of okpey.vip. For privacy requests, identify your query as "Privacy/Data Request" to ensure routing to our Data Protection team.
Email: [email protected] — Use the subject line "Data Privacy Request" for data subject rights requests, or "Privacy Complaint" for complaints. Responses within 5 business days.
National Privacy Commission: If you are not satisfied with okpey's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (privacy.gov.ph), which has jurisdiction over data privacy complaints from Philippine residents.
Play confidently knowing your personal information is protected under Philippine law and okpey's commitment to transparent, responsible data handling. Explore what's waiting for you on the platform.
Review the Terms & Conditions — the full rules governing your okpey account, bonuses, deposits, and withdrawals.
Our Responsible Gaming page outlines the tools okpey provides to help you maintain control of your gaming activity.
Visit our FAQ for quick answers to the most common questions from Filipino players about accounts, payments, and games.
21+ Only. okpey is a real-money gambling platform regulated by PAGCOR. Please gamble responsibly. Your personal data is processed in compliance with the Philippine Data Privacy Act of 2012.